Thirdlane Technologies

Thirdlane Technologies builds a communications platform that managed service providers and communications service providers sell under their own brand. Listed in the United States, it lets each provider decide whether to run the system itself or have Thirdlane host and operate it.

What Thirdlane Technologies offers

• Self-operated platform — one multi-tenant system on the provider's own cloud, data centre or bare metal, keeping control of operations and data location.
• Hosted platform — Thirdlane runs the infrastructure in a chosen cloud region while the provider keeps the brand and customer relationship.
• Multi-tenancy — isolated tenants with per-tenant billing data and role-based administration.
• White-label branding — provider logos and colours in supported parts of the platform and Connect apps.
• Voice, UC and contact centre — business voice with optional contact centre, business messaging, CRM and AI modules.
• Scaling path — start on one server and move to a cluster as call volume grows.

Who it works with

Thirdlane works with MSPs and communications service providers, and does not sell services to their end customers.

Key facts

• Based in: United States
• Licensing model: by seat or concurrent call, not by number of customers
• Latest release: version 16.2.1, September 2026