PanTerra Networks

PanTerra Networks, founded in 2001 and based in San Jose, California, is a unified communications and contact centre provider. Its Streams AI platform puts calls, texts, fax, video and team chat together with contact centre features, and its customers range in size from five staff to over 5,000.

What PanTerra Networks offers

• Streams AI platform — one system for voice, SMS, fax, video, messaging and contact centre work.
• Microsoft Teams integration — brings calling and SMS into Teams with centralised admin management.
• Luna — an AI receptionist and call routing tool.
• Predictive routing — supports its contact centre product with real-time insights.
• Spam monitoring — watches business numbers so carriers do not wrongly tag them as spam.

Who it works with

PanTerra serves organisations from five to more than 5,000 employees across healthcare, finance, government and other sectors.

Key facts

• Based in: San Jose, California, United States
• Founded: 2001
• Other: holds SOC 2 Type II certification and provides round-the-clock US-based support