Smart IVR (Visual IVR)
Agent on multiple Skills
Easy to deploy and maintain

Smart Business Phone Solution

Your Perfect Partner for Contact Center Service

OPEN an account instantly on your mobile
SEND money to anyone instantly
PAY Bills, Top up airtime and more on your mobile
SHOP cash-free with Scan Pay QR codes

gPlex Contact Center - Enhancing Customer Experience

ACD, Visual IVR, Integrated CRM, Predictive Dialer, Dashboard, Wallboard, Web Chat, ChatBot, Automatic Speech Recognition (ASR), Unified agent desktop

gPlex - Enhancing Customer Experience

Fully integrated IP contact center solution
Easy expansion and cost-effective solution

gTalk® PBX is ideal for small, medium to large sized businesses with full-featured PBX phone system

gPlex® build innovative Mobile Apps for your business to grow faster

Genuity BPO offer best in class call center services, both inbound & outbound, to clients from different industries in local and international

gPlex® mobile apps for Mobile Banking, it comes handy for enterprise customers and allow access to customized services

We at Genuity Systems Ltd
offer a broad range of IT training courses and programs according to your choice with highly qualified trainers

Some of our valued customers

Genuity Systems Ltd
is an IT company established in the year 2003, provides complete suite of IP based IT services for businesses

• Genusys Point, Plot-8, Road- 4, Block-A, Section-11, Mirpur, Dhaka- 1216, Bangladesh
• +(88) 09611 888 444
  On 1st November 2022, Mutual Trust Bank Ltd
  selects gPlex Smart IVR or Visal IVR to improve Customer experience