bonsai.tech

bonsai.tech is a software company that builds artificial intelligence tools to automate routine business work, letting staff spend their time on tasks that need a person. Its case studies come mainly from Croatia and the wider region, in banking, leasing, retail and local government.

What bonsai.tech offers

• Business process automation — software robots that carry out structured, repetitive tasks such as bookings and data entry into legacy systems.
• Advanced data analytics — using historical data to support current decisions and spot future opportunities.
• Virtual assistants and chatbots — answering common questions and scheduling appointments automatically.
• Document processing — AI reading of contracts to replace manual handling.
• Computer vision — smart vehicle inspection and 360-degree photography for car resale.

Who it works with

Past projects include banking process automation covering reports, loan plans, fees, blacklist removals and card limits; contract processing for Impuls-Leasing; vehicle inspection for Neostar; internal support for INA; appointment booking for Lekarna Ljubljana; support answers for EOS Matrix; and a city chatbot for Karlovac, described as the first of its kind in Croatia.

Key facts

• Region: Croatia and neighbouring countries
• Sectors: banking, leasing, energy, pharmacy, public sector
• Current website: now presents Bonsai, a private, local-first canvas for exploring organisation scenarios