blueSPARK Data, LLC

Fixed-cost managed IT for Baton Rouge businesses

Locally owned and based in Denham Springs, Louisiana, blueSPARK Data serves businesses in and around Baton Rouge with managed IT. The company is locally owned and presents its offer as one flat monthly rate that covers the whole IT setup, so that owners know what they will pay each month. Its site says the plans carry no separate project fees, which the company contrasts with managed providers that quote a low monthly rate and then charge for each project.

One monthly rate for the whole IT setup

The central promise is predictable cost. The company describes its all-inclusive plans as covering the day-to-day running of a business's technology, with security and cloud work included in the same agreement rather than billed on top. It says this helps a firm plan its budget and keep money for other projects, since it no longer has to pay for unexpected breakdowns.

Proactive maintenance and a helpdesk

blueSPARK Data's managed service includes proactive maintenance, which the company says is meant to catch problems before they stop work. Support is available around the clock through a helpdesk that the firm says is staffed entirely in the United States. The site also describes 24/7 monitoring of networks, so that the team can react to faults outside office hours.

Data backup and recovery

The firm offers automated data backup and recovery services. Backups run without staff intervention, and the company says it can restore data quickly when something goes wrong. It presents this as a way to limit data loss and keep a business running after an incident, and it describes its work as protecting the data that a business relies on day to day.

Network security and compliance

Network security covers firewalls, threat detection and continuous monitoring. The company says these services are designed to prevent cyber attacks and to help a client meet its compliance obligations. Its guidance for small businesses on protecting the network points to the same approach, in which security is treated as a standing part of the managed service rather than an add-on.

Cloud computing for hybrid teams

blueSPARK Data offers cloud computing services that it describes as scalable, with secure remote access for teams that work partly on site and partly from elsewhere. The company says these services can be sized up or down as a business changes, and that they are priced to be cost-effective for firms of modest size.

Business phone systems over the internet

The company also provides VoIP telephone systems, which carry business calls over the internet. Its site presents them as clear and reliable, joined to the rest of the managed service so that one provider handles the phones as well as the computers and the network.

Government and public sector work

blueSPARK Data says it works with government clients at federal, state and local levels, and it holds a Louisiana State Contract. The company offers custom solutions for public bodies, which it presents as a separate strand of its work from its service to small and mid-sized local businesses.

Local knowledge and a plain offer

The firm presents itself as a company that understands local businesses in Louisiana. Its services are described as specifically designed for those firms, and its emphasis is on giving owners a managed IT arrangement they can understand and budget for, without surprise charges.