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Software Development Company

bizdial, LLC

Cloud contact centre and visual dialer software, with tools for healthcare pre-authorisation and claims

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About bizdial, LLC

bizdial, LLC makes cloud software for customer service and outreach, combining voice and digital channels in one platform. Its product range includes a customer-facing mobile app with visual menus and solutions for healthcare providers dealing with insurers. The team draws on over 25 years in telecoms and has an office in Gurugram, Haryana.

What bizdial, LLC offers

  • Bizdial Contact Center — a customisable cloud contact centre with omnichannel customer engagement.
  • Self-service automation — voice bots, chatbots and IVRs to reduce agent workload.
  • Bizdial Mobile App — one-click connection to a business through smart visual menus.
  • Payer Connect — tools that speed up pre-authorisations and claims resolution for healthcare providers.
  • Traverse — a further product in its range.
  • Business continuity — solutions to keep service running during disruption.

Who it works with

The platform is aimed at businesses running customer service teams and at healthcare providers handling pre-authorisations and claims.

Key facts

  • Office: Gurugram, Haryana, India
  • Experience: over 25 years in telecoms
  • Reporting: role-based dashboards for live monitoring

Profile written by TrustList from the business's own published information, Sep 2026.

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