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Predictive Dialer Software

inConcert Allegro - Voice CC

VoIP contact centre platform covering voice, dialler, IVR and reporting, in the cloud or on premises

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About inConcert Allegro - Voice CC

inConcert Allegro - Voice CC is a VoIP software platform for call and contact centres. It can be run in the cloud or on the customer's own premises, and the vendor built every functional component itself.

What inConcert Allegro - Voice CC offers

Inbound and outbound voice — handling for both call directions.
Dialler and CTI — outbound dialling with computer telephony integration.
IVR — automated menus for callers.
Recording, quality and monitoring — tools for supervising and reviewing calls.
Reports and messaging — operational reporting and message channels.

Who it works with

Contact centres and call centres that want a single platform linked to their business processes and capable of serving customers across several channels.

Key facts

Deployment: cloud-based or on premises
Technology: VoIP

Profile written by TrustList from the business's own published information, Oct 2026.

What the business tells TrustList

Delivery: SaaS (cloud), On-premise evidence sent

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