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Predictive Dialer Software

Predictive Dialer

Hosted predictive dialler for contact centres and outbound campaign teams, from Blue Telecoms

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About Predictive Dialer

Predictive Dialer is the hosted dialling service run by Blue Telecoms, a telecoms provider based in South Wales. Agents spend their time speaking to people while the system places the calls.

What Predictive Dialer offers

  • Answer machine detection — filters out calls nobody picks up.
  • Number rotation and lead recycling — outbound numbers rotate and unanswered leads are retried by rule.
  • Call transfers — to agent groups or external hotkeys.
  • Carrier resilience — Tier 1 VoIP carriers, several of them, to reduce outages.
  • Reporting — developed alongside clients such as fundraising agencies.

Who it works with

Outbound call centres and fundraising firms. Blue Telecoms operates in the UK and the USA.

Key facts

  • Company: Blue Telecoms, founded in 2010
  • Based in: South Wales
  • Delivery: browser based, with nothing to download
  • Also offers: SIP trunking, business VoIP and hosted PBX

Profile written by TrustList from the business's own published information, Oct 2026.

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