Dinggo

Dinggo is a CRM company that designs and builds custom Salesforce solutions for sales, marketing and customer service teams. It was set up jointly by a commercial performance consultancy group and a CRM implementation company, and treats the three functions as one process that follows the customer journey rather than separate workflows.

What Dinggo offers

• Custom Salesforce builds — CRM set-ups tailored to how a company sells and serves customers.
• CRM implementation — specification, project management, rollout and troubleshooting across CRM platforms.
• Customer experience consulting — advice on developing the customer experience.
• Commercial efficiency — consulting and creative services to make commercial teams more effective.

Who it works with

It works with companies that want CRM to support sales people, marketers and service staff, with an approach it says was shaped by people from a sales background.

Key facts

• Platform: Salesforce
• Experience: more than 10 years across CRM platforms
• Method: based on the Disruptive Selling approach