BlackTab Solutions

BlackTab Solutions is an independent Salesforce consultancy started by two former Salesforce insiders, Tom Brown and Nolan, who once supported staff and customers in the company's internal applications team. It helps organisations fix, tune and extend their Salesforce CRM so it fits the way they work.

What BlackTab Solutions offers

• CRM optimisation — reworking customisations and processes in an existing Salesforce set-up.
• Implementation — delivering complex enhancements across Sales Cloud, Service Cloud and CPQ.
• AppExchange app development — building apps for the Salesforce marketplace.
• Managed services and staff augmentation — ongoing or project-based support and guidance.
• Independent assessments — unbiased reviews of how a Salesforce system is performing.

Who it works with

Clients range from startups and non-profits to large enterprises, including organisations managing donor relationships as well as customers.

Key facts

• Founders: Tom Brown and Nolan, both Salesforce veterans
• Experience: over 20 years of Salesforce work by Tom
• Platforms: Sales Cloud, Service Cloud, CPQ and AppExchange