Capanicus

Capanicus is a software company focused on business communication technology. It designs and builds voice, video and contact centre systems for start-ups, telecom providers, service providers and larger enterprises, and also takes on general web and mobile app work.

What Capanicus offers

• Contact centre platforms: inbound, outbound and omnichannel systems with predictive and power dialers, IVR, call routing and agent and supervisor dashboards.
• VoIP and telecom platforms: cloud PBX, SIP applications, VoIP billing and mobile SIP dialers, built on Asterisk, FreeSWITCH, Kamailio and A2Billing.
• WebRTC applications: browser-based audio and video calling, conferencing and messaging, including telemedicine and live streaming uses.
• AI voice agents: automated voice conversations for lead qualification and customer support.
• Web and mobile development: portals, web apps, and native or cross-platform apps using React Native, Ionic and Xamarin.
• Server administration: ongoing support and maintenance of client servers.

Who it works with

The firm names BPOs, support and sales teams, healthcare providers, EdTech companies, SaaS platforms, real estate businesses and financial services firms among the groups it builds for.

Key facts

• Experience: more than 17 years, as the site states
• Technologies: Asterisk, FreeSWITCH, Kamailio, A2Billing, WebRTC
• Frameworks: React, Node, Angular, Ionic, Xamarin