22 Oct 2026
BambooHR went offline for six hours to patch PHP, halting payroll work
The HR platform pulled its US, Canadian and Irish services as a precaution against the critical PHP flaws on 21 October and came back after…
BambooHR is HR software for small and mid-sized businesses, combining employee records, payroll, benefits, time tracking, hiring, onboarding and performance in one system.
BambooHR makes cloud HR software that keeps employee records, pay and people processes in one system. It is built for organisations where HR is a small team, and the company says the system can be run by a one-person HR department. By its own count 30,000 businesses in more than 150 countries use it.
The core is an HR information system holding employee records, with reporting, custom dashboards and HR benchmarks on top. Around it BambooHR sells payroll with automated data flow from the HR record and full-service tax filing, benefits administration and enrolment, and time tracking with multiple pay rates, time-off requests and approval workflows. For the employee life cycle it offers applicant tracking and onboarding, performance management, employee satisfaction surveys, recognition and rewards, and compensation tools with salary bands, approval workflows and benchmark data. Bamboo AI, its built-in AI layer, is described as completing routine work and bringing people in when judgement is needed.
BambooHR is aimed at small and mid-sized companies that want HR and payroll in one product rather than separate tools. Pricing depends on headcount and the features chosen, with quotes from its sales team rather than a public price list.
Customers: 30,000 businesses in more than 150 countries, by the company's count Hosting: data hosted in the US, Canada or Ireland Security: annual third-party SOC 2 audit, annual penetration testing, encryption in transit and at rest, SAML single sign-on Status page: status.bamboohr.com, which on 21 October 2026 recorded a precautionary six-hour outage to patch critical PHP flaws
Profile written by TrustList from the business's own published information, Oct 2026.
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Updated 10/22/2026
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