BCV Social

BCV Social is a social media agency that works only in hospitality. Part of RateGain, it plans social strategies for hotels and resorts, writes original content for each platform and reports on results. Its team pairs social media specialists with hospitality experience, supported by its own technology.

Services

• Social media strategy: plans tied to a hotel's wider marketing work.
• Content creation: original posts, graphics and copy in the brand's voice.
• Social monitoring and customer care: watching social channels and replying to guests.
• Reporting and insights: data on audience, engagement and returns from social activity.
• Social commerce: using social channels to drive bookings and revenue.

Clients

Clients are hotels, resorts and hospitality groups. Case studies name The Jewel, a Club Quarters Hotel, and Grand Hyatt Baha Mar.

Key facts

• Parent company: RateGain
• Recognition: 39 Adrian Awards
• Sector: hospitality only