Integrated Technology Systems - Cloud Consulting Company
Integrated Technology Systems
Top Rated IT Support in NYC and the New York Tri-State Area Since 1994 Call us at 212-750-5420
FOR OUTSOURCED IT SUPPORT We are a CLOUD FIRST company – as a Microsoft Partner and a leader in small business cloud technologies, we assess your unique challenges and architect the best cloud or hybrid environment to meet your evolving business needs Our streamlined and flexible cloud solutions give users a consistent, secure experience for accessing company data from anywhere – meeting all regulatory compliance (NIST, HIPAA, SOX) and eliminating the security vulnerabilities of VPNs We know these solutions as experts and as consumers; we deploy them for our own company and staff
Cybersecurity is the backbone of our practice – and we continually refine our client security offerings as the cyber landscape evolves We take a multi-layered approach to protecting your data and minimizing intrusions, including training your staff (your #1 vulnerability!), developing company policies and implementing mobile device management We also assist our clients with 3rd party audits and their stringent requirements related to their industry needs
Built-in Business Continuity – ITS NYC’s robust cloud solutions remove your IT infrastructure’s dependence on your office You will never have your entire company down because of server failure, power issues, lack of office access or disasters In the event of any kind of crisis, our business continuity plans and disaster recovery options get your business back up and running quickly
Customizable VOIP Solutions – will reach you wherever you are; calls can be transferred smoothly within the office, to a softphone at home, or to your mobile device When your staff is working remotely some or much of the time, seamless voice communication keeps your company productive and inspires confidence with your clients and business partners With optional feature sets, reporting capabilities, vendor agnostic phones and integration into CRMs, we have options to fit your business
Predictable Pricing Plans – we have comprehensive support contracts with clear, transparent pricing and after-hour/weekend coverage; there are no hidden fees Any projects or equipment purchases are quoted in advance and must be pre-approved by the client, so no surprises
Fast Information Flow – Your calls are answered by our dedicated dispatchers, your tickets are triaged within minutes and we provide regular communication updates for resolution We want lots of client feedback, so in addition to client meetings to discuss your technology performance and your goals, we survey our clients after every incoming service ticket, and we steadily score between 98 and 100%
Proactive and Process-Driven Efficiencies – ITS NYC has developed proven processes to proactively manage, monitor, and maintain your technology infrastructure, negating day-to-day issues and delivering consistent network uptime We fix technical issues if they arise; our specialty is preventing them in the first place Our dedicated documentation platform gives clients a seamless customer experience working with any engineer on the ITS NYC team
Local Support and Global Reach – most of our clients have a location in the ITS NYC New York tri-state area; with our support technologies and partner networks we have extended our services to client offices across the country and to overseas locations, even continuing to support clients who have relocated from this area
Let us help you today! Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else Whatever your reason, we can help you with quality IT services today
Your business can save money and time today with Integrated Technology Systems’ managed services, network solutions, IT support and more
With ITS, we have a reliable and knowledgeable IT firm manage all aspects of the firm’s technology The level of system engineers are superior to our past experience If you are looking for an IT firm, call Michael Coopersmith at ITS NYC – you won’t be sorry! For an I T department with limited resources like ours, ITS has provided the expertise, the monitoring and the support we needed for our entire organization Their monitoring tools are superior to others; they provide the visibility to quickly identify and correct problems before they grow ITS has provided us with the support we need from the individual sales rep laptop to a complex cloud based environment They have been a full service provider
Are You a Sitting Duck? Hackers use tools to "sniff" around online and find vulnerabilities that you aren’t even aware of, coming through back doors It’s not safe to continue believing the narrative that “My company doesn’t have anything a hacker would want ” New malware threats are being released every day SMB's are vulnerable because they are used to gain access to enterprise and large organizations Stealing credit card and personal information to sell on the Dark Web, hackers also access money out of your company’s bank account
How better to describe an easy cybercrime target than a Sitting Duck? Sitting Ducks have been vulnerable prey from time immemorial Cybercriminals, like most criminals, will first zero in on the easiest targets - Sitting Ducks Unfortunately, cybercrime is not localized Hacking into computers is a worldwide practice It disrupts our businesses and social systems and often demands ransom payments in Bitcoin (or similar cyber-currency) that is virtually untraceable
Author Michael Coopersmith, CEO of ITS NYC, leads his team of project managers and technicians, who are experts in providing reliable technology services to the small and mid-sized business community Integrated Technology Systems serves as an outsourced IT department for law firms, accounting and financial firms, real estate companies, and a broad range of other industries Their proactive monitoring technologies, remote remediation, onsite support, team approach, and flat-rate service plans maximize their clients’ network uptime while delivering predictable technology costs
Retain ITS NYC to ensure your business isn’t a Sitting Duck for cybercriminals We can protect your organization from devastating financial and social consequences that cybercriminals cause Let us give you peace of mind!
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