Intulse

Hosted business phone systems

Intulse provides hosted VoIP business phone systems, which are cloud-based phone lines that a business can run without its own switchboard hardware. The company describes the service as feature-rich and says it can scale from a single extension up to a thousand, so the phone system grows with the business. It describes its voice quality as high definition, and says its systems support mobility and collaboration between staff.

CRM and industry integrations

Integrations connect the phone system to the customer relationship management tools that a business already uses. The list includes Salesforce, HubSpot, Zoho, Pipedrive, Insightly, SuiteCRM and SugarCRM, along with Zapier for other connections. The company says these links bring calls and contact records into one place, which supports better business intelligence and automation.

Sector integrations for advisers, insurers and churches

Intulse also builds integrations aimed at specific industries. For financial advisers, these include Redtail and Wealthbox. For insurance agencies, they include AgencyBloc, NowCerts and QQCatalyst. For church ministries, they include Rock RMS, MinistryPlatform and Planning Center, along with a church management product. The company says it works with each sector's own software rather than asking clients to change how they work.

Call handling features

The service offers features that give staff control over how and where calls are routed. Callers can reach a virtual receptionist, calls can be placed into queues, and a virtual call center can be set up to suit the organization. Staff can use a phone app to route calls to a mobile when they need to be reachable, and multi-way and conference calling is included.

Setup, support and pricing

The company says it takes time to learn about each organization before setup, and that it provides support and training so clients can get the most out of the system. It describes its pricing as predictable, with no long-term contracts and no hidden fees, and it says a client deals with one phone provider and receives one bill.

Strategic technology consulting

Beyond phones, Intulse offers IT solutions and executive technology consulting, which aims to align technology with an organization's mission. The company describes itself as a strategic digital partner, and it says a relational approach is central to its work, with people and processes ranked ahead of the tools that support them. It began building the business in 2015 and says it has more than 13,000 users who rely on its systems every day.