Black Diamond Solutions

Black Diamond Solutions is a managed IT and cybersecurity provider based in Chicago that also serves clients elsewhere in the United States. Its focus is on lowering cyber risk for smaller companies, which it sees as frequent targets for attackers, while handling their everyday IT.

Services

• Fully managed IT services: ongoing support that takes over a company's IT needs.
• Security audit: a multi-point review of practices, policies and equipment, with recommendations such as two-factor authentication and password rules.
• Endpoint monitoring and response: round-the-clock anti-malware monitored by a security operations centre, with fast remediation of threats such as ransomware.
• Patch management: testing patches, then rolling them out to all supported machines.
• Dark web monitoring: watching for breach reports and signs that company credentials are exposed.
• Data backup and recovery: protecting business data and restoring it after loss.

Clients

The firm serves small and growing businesses in Chicago and across the United States.

Key facts

• Based in: Chicago, Illinois, United States
• Experience: more than 15 years of IT services in Chicago