BlueCore Technologies

BlueCore Technologies acts as an outsourced IT department for companies across Tennessee, covering Nashville, Franklin, Columbia, Brentwood, Hendersonville, Gallatin, Lebanon, Mt. Juliet, Murfreesboro and the surrounding area. It plans, runs and protects computer networks for clients that range from sole proprietorships to businesses with hundreds of employees across several states.

Working as an extension of the client

The firm says it aims to understand who a client is now and who it wants to become, and uses that to judge networks, hardware and other equipment before recommending changes. It describes its promises plainly: respond quickly, make accurate recommendations, fix the problem and keep the client free of worry. Its stated offer is that support is earned every 30 days, with no long-term contracts.

Managed IT and security

The core service is ongoing planning, strategy and management of networks and systems, with a team that watches for problems in advance. BlueCore adds cybersecurity work, disaster recovery and help with compliance requirements, and offers support aimed at multi-site companies whose teams and offices are spread across different locations.

Phones, cloud and backup

Managed telephony is built on voice over internet protocol, which makes calls over an internet connection, and BlueCore says its recommendations are meant to be flexible and secure while cutting costs. It works with partner providers for cloud services and says it can recommend, set up and configure whichever cloud tool a client needs, from email to infrastructure. Backups are layered so that data can still be recovered after a hardware failure, a weather event or a user mistake.

Who it works for

The firm serves small and medium-sized businesses, including medical practices, a packaging company and a financial services firm. Its approach is that the owner should concentrate on running the business instead of troubleshooting the network.