Support Provider
Looking for an ongoing IT partner, or just one-off support? Whatever your needs, our committed team of engineers will provide you with fast, friendly, proactive support without all of the jargon
Our flexible range of support contracts allows you to make as much use of our award-winning IT support as you need, while our cutting-edge solutions ensure that your technology requirements will always be met We’re only a phone call away
Operating for over 20 years as a London-based business, we focus on small and medium-sized companies in London requiring IT support for up to 150 people
Whether your current provider doesn’t offer the support you need, or your technology stack just isn’t where you need it to be, our award-winning IT support team can help you find stability
Technology underpins almost every aspect of modern businesses, so when it doesn’t work, we understand how frustrating it can be Let our friendly, expert IT support engineers soothe your headaches and provide appropriate cyber security solutions
Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business It is a pleasure to deal with EC-MSP Their I T support London engineers are professional, efficient and our systems always work better as a result of their support team and security A great business partner
As an award-winning support provider, EC-MSP will react quickly to your daily concerns, with professional engineers who are dedicated to helping you improve productivity and reduce stress by providing the right type of IT support service
Our core belief at EC-MSP is that a healthy IT system is the foundation of a healthy business
Focusing on London businesses requiring up to 150 users, we take a long-term interest in the IT health of the companies we serve We also do not believe you should require a large budget to expect outstanding customer service and we set the bar very high
We Manage All of Your IT Systems That are essential to London business owners This includes everything from the phone system and the servers, to network security, data protection, and disaster recovery
We Charge Per User, Not Per Device
So no matter how many desktops, laptops, tablets or phones you use, the cost for your IT support services will be the same This can lead to considerable savings, and there are no hidden expenses
We Deal With Third Parties So You Don’t Have To
This means you won’t be stuck in the middle of communications between different third party vendors because we take care of everything This will save you many hours of company time
We Plan For Your Future Together You know your business, and we know small business IT support services When we bring these two elements together, we can make sure your IT systems support your staff, plans and future business growth
Meeting you and your team to really get to know you and your business It’s a case of seek first to understand your customer’s business
Finding out what you already have in place and establishing your ongoing requirements
Planning for the future and identifying when equipment replacements will be needed - so there are no surprises
Daily monitoring while answering your support calls and managing your day-to-day issues
Toro Gold is a gold exploration company that has established a portfolio of nine early to mid-stage gold exploration projects across six countries EC-MSP was called upon to assist with merging their IT systems with another company they had recently acquired
EC-MSP had a meeting with the key members of staff to find out the scope of the job It was decided that all the data would be migrated to a single server A copy of the data was made before commencing any work The new data was scanned for viruses prior to migration, and the data was then merged
EC-MSP assisted with merging the data of the two companies safely, ensuring we had a backup of the data in case anything went wrong, then making sure that the data that was being copied over was safe before moving it over to the single server Toro was happy with the result and has remained a client since
We believe in helping companies become profitable, making each day productive and stress free by creating a healthy IT system