Detroit IT

Managed IT and a round-the-clock help desk in south east Michigan

Organizations in south east Michigan can turn to Detroit IT for managed services, and the company calls itself the area's leading IT service provider. It specializes in cloud solutions, virtualization and help desk support, and it presents its team as a group of IT professionals who value technology and the effect it has on customers. The company says its people share ideas, information and feedback constantly so that they can settle on the best solution for each problem.

Support that is always staffed

The first thing the company offers is a certified help desk that it says staffs the phones at every hour of every day in the year, to deal with IT problems. Behind the help desk sits its managed IT service, which takes ongoing responsibility for how an organization's technology runs.

Cloud migration and project work

For organizations thinking about moving to the cloud, Detroit IT offers to look at the options and recommend the one that suits the business. A professional services team plans, prepares and carries out larger IT projects, and the company also provides IT consulting. It lists several other service areas: IT security, phone systems, computer networking and mobility, and it says its range runs from cabling work to consulting and from small jobs to large projects.

An audit as a starting point

Organizations that want to understand their current setup can ask for a free IT audit. The company's calls to action cover three starting points: getting IT support, requesting an audit, and starting an IT project.

Who it supports

The company says it supports organizations of any size and cites decades of IT expertise as the reason it can recommend the right solution. Companies it names as clients cover a mix of fields: a national pizza chain, a music college in Detroit, an event and live marketing agency, an infrastructure engineering firm, a group of lighting standard manufacturers, and a provider of strike management and crisis services.