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Call Accounting Software

Call SWEET!

Call accounting software from DATEL that tracks telephone usage and costs for businesses of all sizes

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About Call SWEET!

Call SWEET! is call accounting software made by DATEL Software Solutions. It records telephone activity so organisations can see how their communications spending is used. DATEL also builds multichannel contact centre software.

What Call SWEET! offers

  • Call accounting — reports on calls and the costs attached to them.
  • Call recording module — an add-on for capturing conversations.
  • CRM integration module — connects with systems such as Salesforce and Sugar.
  • Related contact centre products — the Cloud SWEET and Contact SWEET! editions for larger contact centre needs.

Who it works with

Small and large businesses that want to manage their telecommunications investment. DATEL's site cites government, logistics and nonprofit customers for its call analytics platform.

Key facts

  • Vendor: DATEL Software Solutions
  • Category: Call accounting software
  • Services: Custom development, remote implementation, training and support

Profile written by TrustList from the business's own published information, Oct 2026.

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