Call Accounting Mate

Call Accounting Mate is call accounting software that records and reports telephone activity. It runs in a web browser with a built-in web server and embedded database, so no separate web server needs configuring. The product is now associated with RSI, whose website covers communications analytics.

What Call Accounting Mate offers

• Real-time monitoring — follows incoming and outgoing calls as they happen.
• Alarms and reports — scheduled alerts for emergency calls, toll fraud and misuse.
• Contact database — tags calls to a number as personal or business.
• Ranked call reports — longest calls, most expensive calls and most dialled numbers.
• Switch compatibility — JavaScript drivers read call records from Asterisk, Avaya, Cisco, Mitel, NEC, Panasonic, Samsung, Siemens and others.
• Hosted editions — hosted, mobile, enterprise and hotel billing versions.

Who it works with

Hospitality, retail, government, professional firms, banks and universities.