AnswerLive

AnswerLive is a US-based live answering service aimed at small businesses. It covers nights, weekends and holidays, and can also take overflow calls during the day. The company says it has more than thirty years of industry experience and works with over 2,500 companies.

What AnswerLive offers

• Live answering — around the clock, every day of the year.
• Property management and real estate support — tenant support questions, property and rental enquiries, and call routing based on a script.
• Bilingual service — multilingual answering, particularly in Spanish, for hospitals, government and other sectors.
• Secure messaging — messages delivered through the Startel system.
• Fast onboarding — account managers guide setup, typically in less than four days.

Who it works with

Small businesses, property managers, real estate firms and medical organisations, with no long-term contract required.

Key facts

• Experience: over 30 years
• Clients: more than 2,500 companies
• Availability: 24/7/365
• Location: US-based