Answerphone of America

Answerphone of America is a US-based call centre that answers telephones for other organisations. Its operators work at all hours, and the company says it has more than fifty years of experience in the field. Its pages are organised by industry, from property management to healthcare.

What Answerphone of America offers

• Live operator answering: staffed handling of calls day and night, every day of the year.
• Message taking and delivery: messages passed on through a choice of delivery methods.
• Appointment scheduling and reservations: booking, class and seminar registration and event reminders.
• Order entry and sales support: taking orders and handling customer service enquiries.
• Emergency dispatch: routing urgent calls to on-call staff.
• Automated call menus and routing: plus voicemail and wake-up calls.

Clients

Industry pages cover apartment and property managers, home service providers, hospices, healthcare and medical practices, legal firms, real estate, technology support and transportation.

Key facts

• Location of operators: United States
• Experience: over fifty years, as stated
• Other features: call recording, a web tool called Answerweb, and backup systems built for reliability