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BPO Service Company

iSSl

A Dhaka outsourcing firm providing call centre, back office, marketing and software services to local and overseas clients

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About iSSl

iSSl, formally Impel Service & Solutions Limited, is a business process outsourcing company based in Dhaka, Bangladesh. It has worked since 2011 and serves clients at home and abroad. The firm began as a team of four and now counts more than 250 people.

What iSSl offers

  • Call centre service — standard call centre setup, round-the-clock operation, trained agents, automated call handling with IVR, and call recording.
  • Back office service — project implementation and back office support for client operations.
  • Digital and social media marketing — online promotion and brand analysis for businesses.
  • Software and app development — custom IT solutions for web and mobile.
  • Training and HR sourcing — staff training and recruitment support.

Who it works with

Domestic and international companies that want to outsource customer contact or support processes. The firm stresses information security, regular reporting and quality control, and works towards conformity with ISO 9001:2015.

Key facts

  • Based in: Dhaka, Bangladesh
  • Founded: 2011
  • Team: More than 250 people
  • Certification: Working towards ISO 9001:2015 conformity

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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