IBP Processing

IBP Processing, trading as iBP or Intelligent Business Processing, is a business process outsourcing firm that is fully Australian owned and managed. It has operated since 2008 and has offices in Melbourne and in Shenzhen, China.

What IBP Processing offers

• Business process outsourcing — repeatable back-office tasks handled by an offshore team.
• Secure remote working — staff work through a private network so the arrangement feels like an office next door.
• Onshore data handling — tasks are processed inside the client's existing infrastructure and no business data goes offshore, under ISO 27001 standards.
• Case studies — published examples of savings for a finance chief and a law firm.

Who it works with

Organisations that want to lower office and staffing overheads by outsourcing processes. The firm says there is no purchase required to engage it, and it draws on graduates and professionals with strong English.

Key facts

• Based in: Melbourne, Australia
• Other office: Shenzhen, China
• Founded: 2008
• Standards: ISO 27001