Hello Phoenix

Hello Phoenix designs and builds interactive voice response systems, including ones that use artificial intelligence. It has worked in this field since 2004 and focuses on cutting manual labour for organisations that run several sites.

What Hello Phoenix offers

• IVR solutions: more than 400 custom voice response systems built to date.
• AI-based voice response: automated call handling using artificial intelligence.
• Lead capture and routing: directing enquiries to the right place.
• Design and development: building telephone applications for each client.
• Telecommunications consulting and outsourcing: advice and managed telecom work.

Who it works with

Organisations with multiple locations that want to reduce labour costs. Its current website also points to healthcare and property management users of on-call notification.

Key facts

• Operating since: 2004
• Custom systems built: Over 400