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BPO Service Company

Contactopia

Call centre and BPO provider in the United Arab Emirates running customer contact channels for companies

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About Contactopia

Contactopia is a call centre service provider in the United Arab Emirates that has been running outsourced customer contact since 2004. It operates from a facility at SRTIP in Sharjah and presents itself as a call centre for Dubai businesses, drawing on a multilingual workforce from nearby college districts.

Services

  • Outsourced call centre operations: leasing its call centre staff and management know-how to clients.
  • Corporate communication channels: managing the phone and online channels through which customers reach a business.
  • Reception service: a virtual office service in which agents answer calls in the client's name.
  • Live agent support: click-to-talk support that connects website visitors to an agent.
  • CRM support: handling customer relationship processes on a client's behalf.

Who it serves

The firm serves a portfolio of global clients, giving them a presence in local, regional and international markets from the United Arab Emirates.

Key facts

  • Based in: Sharjah, United Arab Emirates
  • Founded: 2004
  • Workforce: multilingual agents

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Founded
2004 (22 years) evidence sent

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