BPO Service Company

Cavalry Info Pvt. Ltd.

Hyderabad outsourcing firm running multilingual customer support, debt recovery, sales and managed IT

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TrustList summary

Cavalry Info Pvt. Ltd., which trades as CIPL, is an Indian customer operations and outsourcing company based in Hyderabad. It staffs multilingual teams around the clock and pairs them with its own automation tools, serving organisations across India.

Services

Loan and debt recovery: compliant outreach aimed at repayment plans borrowers can keep to.
Customer support: multilingual teams that resolve issues, plus retention work to reduce churn.
Sales and acquisition: outbound teams for lead qualification, new customers, upselling, cross-selling and renewals.
Quality assurance and feedback: programmes that turn customer comments into service changes.
Managed IT: firewalls, ERP, ITSM, logging, collaboration tools, virtualisation and contact-centre systems run as one environment.
AI and automation: an in-house WhatsApp chatbot and automations for ERP, IT operations and everyday processes.

Who it works with

CIPL serves organisations that outsource core or non-core processes. Its infrastructure runs in the cloud, and during the Covid-19 pandemic all of its staff worked from home.

Key facts

Based in: Hyderabad, India
Team: More than 1,000 employees
Recognition: Registered under the Government of India's Startup India initiative
Hours: 24x7 operations

Summary written by TrustList from the business's own published information, Sep 2026.

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Rankings

Cavalry Info Pvt. Ltd. is ranked on 1 TrustList ranking at #32.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. Cavalry Info Pvt. Ltd. has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Bpo service company · 1 ranking

#32of 57
India
Its profile: “It staffs multilingual teams around the clock and pairs them with its own automation tools, serving organisations across India.”
Of the 57 here, 26 also cover outsourcing and 14 also cover medical; 5 also work in Chennai and 2 also work in Hyderabad, Telangana, India.
Behind Capline Services, ahead of Genpact Digital.

As of 2026-11-02. Organic ranks only; sponsored placements are never ranks. How TrustList ranks