CBS USA

CBS USA, trading as Complete Billing Services, acts as an outsourced extension of a healthcare provider's business office in the United States. It takes on patient accounts early in the receivables process, aiming to improve cash flow while keeping the patient experience positive. Programmes are shaped around each client's needs and comply with ACA and 501(r) rules.

What CBS USA does

• Early-out patient billing: handling accounts soon after service, with set payment plans and help qualifying for extended arrangements.
• Insurance billing and follow-up: chasing unpaid insurance claims until they are resolved.
• Accident claims and workers' compensation: pursuing reimbursement on accident and workplace injury cases.
• Legacy A/R cleanup: taking over existing receivables data so billing and collection continue without a gap.
• Client care: a dedicated team that answers service questions from client organisations.

Who it works with

It serves hospitals and other healthcare providers, working directly with their patients through Patient Advocates who collect correct insurance details.

Key facts

• Country: United States
• Compliance: ACA and 501(r) regulations
• Trading name: Complete Billing Services