Callwave

Callwave is a marketing services company in Turin, Italy, working since 2003. It carries out market research, data entry, call centre and web content projects for national and international companies, and positions itself as an extension of the client's own team.

What Callwave offers

• Market research — studies designed for each project, using surveys, market polls, mystery shopping and mystery audits.
• Data entry — computer-based data work by in-house staff, covering organising, managing, updating and cleaning data.
• Call centre — inbound and outbound calling tracked by a monitoring system that produces detailed reports and connects to the client's database.
• Web and content management — building a recognisable brand identity, raising website visibility and winning new contacts through social media marketing.
• Consulting — ongoing advice alongside the delivery work.

Who it works with

Callwave works with well-known companies operating at national and international level.

Key facts

• Based in: Turin, Italy
• Operating since: 2003