Ada Tech Solutions

Ada Tech Solutions is a business process outsourcing company that handles phone, email and chat work for clients. Its teams make outbound sales and survey calls, answer inbound customer queries and supply call centre staff.

Products and services

• Outbound calling: appointment setting, telemarketing, lead generation, surveys, data checks and third-party verification.
• Inbound support: customer service and help desk cover by phone, email and chat, around the clock.
• Web support: order taking, email, chat and social media customer care.
• Inside sales: B2B lead nurturing, cross-selling and up-selling to existing customers.
• Recruitment and staffing: sources and supplies call centre staff.
• Other services: market research, debt collection and education counselling.

Customers and markets

The company works with businesses that want to outsource customer contact and sales calling, and provides campaign reports as work progresses.