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BPO Service Company

Avanza Outsourcing Solutions

Contact centre and BPO company handling call centres, collections, back office and HR outsourcing

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About Avanza Outsourcing Solutions

Avanza Outsourcing Solutions runs its operation in Paraguay as Avanza Paraguay, a contact centre and business process outsourcing company. It is part of a multinational group from Spain, works from Villa Morra in Asunción and has a branch in Ciudad del Este.

What Avanza Outsourcing Solutions does

  • Call and contact centres: handling customer contact on behalf of client firms.
  • Collections management: managing debt recovery for clients.
  • Back office and BPO: taking on administrative processes.
  • Retail and trade marketing: field and point-of-sale marketing support.
  • HR process outsourcing: running human resources processes for clients.
  • Digital transformation, training and consulting: support for modernising operations.

Who it works with

The company serves clients in several sectors, including insurance and industry, with services tailored and scaled to each client.

Key facts

  • Based in: Asunción, Paraguay, with a branch in Ciudad del Este
  • Founded: 2011
  • Team: About 900 staff and 850 workstations
  • Certifications: ISO 9001, ISO 27001, Great Place To Work 2025, and staff certified under COPC
  • Legal name: Avanza Paraguay S.A.

Profile written by TrustList from the business's own published information, Sep 2026.

Categories & features

Rankings

As of 2026-10-09. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Certifications and partner status
ISO 9001, ISO 27001 evidence sent
Founded
2011 (15 years) evidence sent
Number of staff
900 people evidence sent

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