APLV

APLV, short for Answer Plus Las Vegas, has run a telephone answering and telemessaging business since 1987. Its telephone secretaries take calls for client businesses at any hour, following each client's own instructions so they act as an extension of the client's staff, with coverage stretching from Las Vegas to New York.

Products and services

• Live answering: calls answered by staff on behalf of a business, every day of the year.
• Medical answering: call handling for healthcare practices, run with HIPAA compliance.
• Virtual receptionist: reception duties handled remotely.
• Dispatch answering: around-the-clock call taking and dispatch support.
• Voicemail and call tools: voice mail, call screening, call patching and internet order-taking.

Who it serves

APLV serves businesses that need their calls covered when they are away from the office, including medical practices; a representative shapes a service plan around each client.

Key facts

• Founded: 1987
• Based in: Las Vegas
• Hours: open around the clock, every day
• Compliance: HIPAA