Top Reputation Management Software for Web-Based, Cloud, SaaS

Between them, the 8 reputation management software on this page cover review generation (7), review monitoring (7), sentiment analysis (6) and response management (6). 8 of them have written a profile you can read before you get in touch.

1. 1

   

   rater8

   Social Media Metrics · Social Media Monitoring · Review Generation

   rater8 is a reputation management service designed for healthcare.

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   Why #1: HIPAA compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

2. 2

   

   Customer Alliance

   Social Media Metrics · Social Media Monitoring · Review Generation

   Customer Alliance is a software platform that gathers guest reviews and survey responses and presents them in one workspace. Its current site is aimed squarely at hotels.

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   Why #2: GDPR compliant — as stated on its own website, read 5 Oct 2026

   Not yet on record: client reviews, vetting.

3. 3

   

   Percolate

   Social Media Metrics · Campaign Management · Android

   Percolate was a platform that gave marketing teams visibility into their process, better coordination of work and analytics to measure impact.

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   Why #3: 10 major incidents in 90 days (status page)

   Not yet on record: client reviews, vetting.

4. 4

   

   Binary Fountain

   Social Media Metrics · Social Media Monitoring · Review Generation

   Binary Fountain is a cloud-based online reputation management platform.

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   Why #4: 11 major incidents in 90 days (status page)

   Not yet on record: client reviews, vetting.

5. Also listed, not yet ranked. We hold nothing checkable on these yet that ranks them here: no client review, vetting, award, expert review, or fact stated on their own website (and on a place ranking, where they are based). They follow in order of their TrustList Score. How TrustList ranks · Get vetted, free
6. –

   

   Feed It Back

   Social Media Metrics · Social Media Monitoring · Review Generation

   Feed It Back is a customer experience dashboard for hospitality businesses.

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7. –

   

   RevuKangaroo

   Review Generation · Review Monitoring · Response Management

   RevuKangaroo is a web-based system for managing a company's online reputation.

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8. –

   

   Great Recruiters

   Review Generation · Review Monitoring · Sentiment Analysis

   Great Recruiters is a reputation management product built for staffing agencies.

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9. –

   

   ReviewFilter

   Review Generation · Review Monitoring · Sentiment Analysis

   ReviewFilter is a cloud tool for hotels and restaurants. After a stay or visit it asks the guest for feedback by email or text message, then handles the reply according to how…

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