Top Customer Journey Mapping Tools Software for Web-Based, Cloud, SaaS

Between them, the 10 customer journey mapping tools software on this page cover customer profiles (6), collaboration (6), data Import/Export (5) and templates (5). 10 of them have written a profile you can read before you get in touch.

1. 1

   

   ChurnIQ

   Surveys & Feedback · Customer Profiles · Data Import/Export

   ChurnIQ is a churn analytics product from Cleeng. It aims to cut subscriber loss and raise retention across the subscriber lifecycle.

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2. 2

   

   Experience2Go

   Android

   Experience2Go is a software tool from ScanmarQED that analyses customer feedback to show where interactions with a business break down.

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3. 3

   

   CXDeployer

   Customer Profiles · Action Management · Collaboration

   CXDeployer is a cloud-based application for design thinking professionals who want to reshape the customer experience.

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4. 4

   

   Cora Journey360

   Surveys & Feedback · Attribution Modeling · Predictive Analytics

   Cora Journey360 is a single platform where teams create and share customer experience and user experience material.

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5. 5

   

   Cerebri AI

   Customer Profiles · Behavioral Analytics · Attribution Modeling

   Cerebri AI develops a customer experience platform built on artificial intelligence.

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6. 6

   

   Auryc

   Surveys & Feedback · Customer Profiles · Data Import/Export

   Auryc is a journey intelligence platform that runs on the client side and reports on what happens during digital ecommerce journeys, with visual context for each finding.

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7. 7

   

   Canvanizer

   Data Import/Export · Collaboration · Templates

   Canvanizer is a web tool for brainstorming on visual canvases.

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8. 8

   

   Fusio

   Dashboard · Analytics

   Fusio is an open source API management platform for developers who build and run APIs.

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9. 9

   

   Custellence

   Customer Profiles · Data Import/Export · Collaboration

   Custellence is a tool for producing digital customer journey maps, user stories, experience maps and service blueprints.

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10. 10

    

    Piwik PRO Analytics Suite

    Customer Profiles · Data Import/Export · Behavioral Analytics

    Piwik PRO Analytics Suite is a analytics platform built around data privacy, offered as an alternative to Google Analytics.

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