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Customer Journey Mapping Tools Software

ChurnIQ

Churn analytics tool helping streaming and subscription businesses keep more subscribers

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  • Dashboard
  • Benchmarking
  • Sentiment Analysis
  • Performance Metrics
  • +23 more
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About ChurnIQ

ChurnIQ is a churn analytics product from Cleeng. It aims to cut subscriber loss and raise retention across the subscriber lifecycle. It is aimed at streaming and subscription video services.

What ChurnIQ does

  • Churn analytics: Predictive analysis highlights subscribers likely to leave.
  • Data storytelling: The reports are tailored to each role in the business.
  • Unified data: The product removes data silos so teams see one picture.
  • Quick set-up: The product can be installed quickly and with little friction.
  • Retention insight: Decision-makers use the displayed insights to shape retention plans that protect monthly recurring revenue.

Who it serves

Streaming platforms and subscription video businesses.

Key facts

  • Operator: Cleeng
  • Related products: Cleeng Core, Hi5 customer care and the MediaStore SDK

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Dashboard
  • Benchmarking
  • Sentiment Analysis
  • Performance Metrics
  • Data Import/Export
  • Surveys & Feedback
  • Behavioral Analytics
  • Data Mining
  • Predictive Analytics
  • Ad Hoc Reports
  • Key Performance Indicators
  • Profitability Analysis
  • Scorecards
  • Strategic Planning
  • Trend / Problem Indicators
  • Visual Analytics
  • Templates
  • Action Management
  • Attribution Modeling
  • Customer Profiles
  • AI/Machine Learning
  • Modeling & Simulation
  • For Education
  • Web-Based, Cloud, SaaS
  • Documentation
  • Online
  • 24/7 (Live Rep)

Rankings

As of 2026-10-06. Organic ranks only; sponsored placements are never ranks.

What the business tells TrustList

Stability: major incidents
1 incidents measured

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