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Answering Service Company

FirmsDesk

Outsourced customer support teams and back office staff for businesses of all sizes

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TrustList summary

FirmsDesk is a company that provides customer support teams and back office support to businesses of all sizes. Its stated mission is to supply the customer support and back office a business needs to grow. The company says it has been building support teams for more than ten years and has served more than 2,000 clients.

What FirmsDesk does

  • Customer support teams: dedicated support staff who handle a client's customers.
  • Back office support: the administrative work behind a client's business.
  • Team building: help setting up a customer support team around a client's needs.

Who it serves

Businesses and organisations of all sizes.

Key facts

  • Experience: more than 10 years
  • Team: more than 700 support staff
  • Clients served: more than 2,000

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

FirmsDesk is ranked on 4 TrustList rankings: #21 on 1, #29 on 1, #32 on 1 and #48 on 1.

Every ranking orders its listings by their reviews, how complete the profile is and the Trust Score. FirmsDesk has no reviews yet and 3 of the 10 profile details we look for. Where no listing on a page has been reviewed, the order follows the profiles alone.

Answering service company · 4 rankings

On 2 of these it sits behind FastHub Solutions Limited, ahead of First Answering.

  • #21of 35
    Information technology

    It is the only one of the 35 here listing customer support and robotics.

    Of the 35 here, 27 also cover business services and 17 also cover medical; 2 also work in United States and 2 also work in York.

    Behind Faith Call Center, ahead of GA Technocare.

  • #29of 54
    It

    It is one of 2 here listing accounting and one of 4 here listing automation.

    Its profile: “The company says it has been building support teams for more than ten years and has served more than 2,000 clients.”

    Of the top 52 here, 15 also cover information technology and 14 also cover telecommunications; 2 also work in Florida and 2 also work in Dubai.

  • #32of 58
    Business services

    It is one of 25 here listing information technology.

    Of the top 53 here, 23 also cover financial services and 15 also cover education; 3 also work in California.

    Behind Faith Call Center, ahead of First Answering.

  • #48of 101
    Business

    It is one of 17 here listing business services.

    Its profile: “Its stated mission is to supply the customer support and back office a business needs to grow.”

    Of the top 74 here, 14 also cover call center.

As of 2026-11-05. Organic ranks only; sponsored placements are never ranks. How TrustList ranks

What the business tells TrustList

Founded
2016 (10 years) evidence sent

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