Summit Service Systems

Septic pumping firms are the main customers named for Summit Service Systems, work-order software from Ritam Technologies. The same program is offered to other trades that run on work orders, including plumbing, sewer and drain, grease trap cleaning, cooking oil collection and HVAC.

Work orders, reminders and scheduling

The software handles unlimited customers, job sites and work orders, and each order can carry tank details and manifests. Reminders for service visits go out by email, text or print, contractual work can repeat automatically, and map views show technicians by day or week. Billing, customer accounting, sales reports and a customer web portal are part of the larger editions.

Editions that grow with the business

Summit comes in Lite, Plus, Pro, Deluxe and Premium editions. The smaller ones cover service reminders and dispatch without billing, while the upper ones add billing and accounting. A business can start small and move up as it grows, and the products can handle several product lines and company divisions. Technician apps are licensed separately from desktop users, and Ritam says it has more than 40 years of experience in this field.