SevenRooms

SevenRooms is a software platform for restaurants and hospitality venues that covers bookings, seating and guest relationships. It joins reservations, takeout orders and customer records, so staff can see each guest's history in one place. Its website says more than 15,000 restaurants worldwide use it.

Main features

• Reservations: takes bookings from a venue's own site and from channels such as Google, Instagram and Yelp, with a voice AI feature for phone bookings.
• Table management: Seating run by AI, with pacing controls, cover forecasting and waitlist automation.
• Guest data: gathers details from bookings, visits and orders into profiles that guide upsells and personal service.
• Automated marketing: email and SMS campaigns that bring guests back, promote events and fill quieter nights.
• Takeout orders: online ordering handled on the same platform as bookings.

Customers and markets

Restaurants and hospitality groups, from local independents to venues that hold Michelin stars, in several countries.

Key facts

• Scale: over 15,000 restaurants worldwide, per its website
• Booking channels: DoorDash Reservations, Deliveroo Reservations, Google, Instagram and Yelp