Hostme

Hostme is a restaurant software product that manages reservations, tables and waiting lists from a single dashboard. Guests can book at any hour through a venue's website, social pages or search listings. Staff then run seating and service from the same system.

What Hostme offers

• Online reservations: bookings from a website, social media profiles or a dedicated reservation page, with optional deposits and cancellation charges to cut no-shows.
• Table management: a floor map showing table status and occupancy, with one-click assignment and blocking of sections or days.
• Waitlist: walk-in queue handling, with text messages sent when a table is ready.
• Server rotation: tables shared fairly among waiting staff, with load tracking.
• Guest database and marketing: preferences and past visits stored automatically for targeted messages and loyalty programmes.
• Event management: ticket sales and attendance control for events at a venue.

Who it works with

Full-service restaurants, wineries and breweries, and groups or chains that want a shared guest book across locations.

Key facts

• Languages: nine at last count, including English and Russian, with more planned
• Website tools: a WordPress plugin or an HTML script for adding bookings to a site
• Support: in-app chat and a phone line