System Innovators

System Innovators is an American software maker that works only for the public sector. Its product, iNovah, gives government finance teams a single hub for taking payments and tracking receivables across departments. The firm serves city, county and state bodies.

What System Innovators offers

• iNovah revenue hub — pulls payment channels and revenue streams from across an agency into one central system.
• Omni-channel payments — lets residents choose from several modern ways to pay.
• Reconciliation tools — reduce manual reconciliation and hand-keyed general ledger updates.
• Real-time reporting — research and reporting on receipts as they come in.
• Configurable integrations — real-time interfaces, file imports and mainframe links to connect other agency systems.

Who it works with

The company names the City of Sacramento, the City of Seattle, Dakota County and Washington, D.C. among its users. Case studies cover moving to PCI standards, cutting data entry errors and replacing a decentralised reconciliation process.

Key facts

• Based in: Jacksonville, Florida, United States
• Founded: 1980
• Parent: a division of Harris
• Sector focus: public sector only