TeleCRM

TeleCRM is a customer management tool designed for sales teams that work by phone. It puts calling, follow-up reminders and messaging into one app, and it collects leads from several sources automatically. Managers can watch team activity from a single screen.

What TeleCRM offers

• One-click dialler — removes the need to decide who to call next and logs each conversation.
• Call recording and tracking — records calls and produces hour-by-hour reports for each team member.
• WhatsApp messaging — sends personalised messages, buttons and newsletters, including to many leads in one action.
• Lead capture — pulls in website enquiries, Facebook leads, WhatsApp messages and leads from IndiaMart, Justdial and other portals.
• Automation — sends welcome messages and shares leads out among team members.
• Analytics — daily, weekly and monthly sales views plus reports the user defines.

Who it works with

Telecalling and sales teams that want to keep follow-ups, conversations and pipelines together in one system.

Key facts

• Data import: existing spreadsheets can be migrated
• Pipeline: custom sales stages can be configured