InfoGrow

InfoGrow is a Microsoft Dynamics 365 partner based in Cuyahoga Falls, OH. It works only on sales, marketing and customer service functions, and its pitch is that a CRM system should give a single view of each customer relationship.

A typical engagement starts with a review, then an assessment run by the firm, then a set of recommendations for the client to act on.

What InfoGrow offers

• CRM assessment — a structured review of how an existing Dynamics CRM is used and where it falls short.
• Dynamics 365 Sales, Service and Marketing — set-up and improvement of the core customer applications.
• Dynamics 365 Project Operations — project-focused use of the platform.
• Dynamics 365 Quality Assurance — quality tracking within the same family of tools.
• Dynamics 365 Fundraising and Engagement — donor-focused tools for organisations that raise funds.

Who it works with

Organisations new to Dynamics CRM, and current users struggling with low adoption, unclear sales processes or missing mobile access.

Key facts

• Based in: Cuyahoga Falls, OH
• Platform: Microsoft Dynamics 365