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Softphone Software

11Sight

One-click video call and AI voice agent software, now aimed at car dealership service departments

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  • Chat / Messaging
  • Unified Communications
  • HD Audio
  • Private Chat
  • +60 more
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About 11Sight

11Sight started as a platform for receiving inbound video and audio calls from any online channel, aimed at B2B sales and marketing teams. Its website now presents AI voice agents for automotive dealerships that answer service calls and book appointments around the clock.

What 11Sight offers

  • AI service agent — books, reschedules and cancels service appointments, checks status and confirms details.
  • Call handling — takes the first contact and passes remaining calls to the right team with conversation context.
  • Off-hours coverage — answers calls when the dealership is closed.
  • Call centre integration — works with an existing call centre platform.
  • One-click video calls — the earlier remote engagement product for qualifying leads from a website.
  • Live demo — visitors can speak to a sample agent and test a results calculator.

Who it works with

Car dealerships and their service advisors or business development centres, plus B2B sales teams for the earlier video product.

Key facts

  • Voice options: several AI voices to choose from
  • Focus: automotive service scheduling

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Chat / Messaging
  • Unified Communications
  • HD Audio
  • Private Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Session Recording
  • User Profiles
  • Employee Photos
  • Call Duration
  • Call Volume
  • Caller Identification
  • Inbound Reporting
  • Unattended Call Management
  • Who Answered Log
  • Audio / Video Conferencing
  • SIP Trunking
  • Employee Directory
  • Archiving
  • Call Tagging
  • Event Triggered Recording
  • File Transfer
  • On-Demand Recording
  • Scheduled Recording
  • Session Transfer
  • Call Tracking Metrics
  • Web-Based, Cloud, SaaS
  • iPhone / iPad
  • Live Online
  • Documentation
  • Business Hours
  • Online
  • Meeting Management
  • CRM
  • Mobile Access
  • Reporting/Analytics
  • Access Controls/Permissions
  • Employee Database
  • Website Visitor Tracking
  • Surveys & Feedback
  • Customizable Branding
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Real-time Chat
  • Conversion Tracking
  • Android
  • File Sharing
  • Employee Activity Monitoring
  • Live Chat
  • Remote Support
  • Softphone
  • Time Zone Tracking
  • Video Chat
  • Web Conferencing
  • Attendance Tracking
  • Video Conferencing
  • Call Logging
  • Call Recording
  • Call Routing
  • Voice Mail
  • Call Monitoring

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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