
OnSIP
Softphone Software
About OnSIP
Our fully customizable phone system is a breeze to set up
Easily add and remove users and features to suit your business needs
And only pay for what you need with month-to-month contracts
Tech you can trust
We designed a system that’s so bulletproof, we patented it
Enjoy disaster-proof service thats always up, always on: cloud-based, high redundancy, and colocation hosted
Hardware on the house
Make calls directly from the app, or use a desktop phone if you prefer
Best-in-class VoIP phones are included with the Unlimited plan (5 users minimum)
With our Enhanced ACD Queues, you can utilize a dashboard that displays a real-time queue overview along with historical reports
Listen in on Enhanced Queue calls, speak directly to the call agent, or join the call with the agent and caller
Give your website visitors the option to voice/video call your representatives directly through their browser
Automatically upload recordings of all calls to and from any agent in a queue to any compatible cloud storage provider
Access and download historical reports on queue call stats and agent performance
You can also have them emailed out on a periodic basis
Display a caller's HubSpot record in the OnSIP app, with a link to open the full record in a new tab
When an agent answers a call, a Zendesk ticket is automatically created, assigned to the agent, and populated with basic call info
Click on phone numbers in your Chrome browser window to dial them automatically
Extension-to-extension dial, + dial SIP addresses, all for free on your OnSIP account
OnSIP's softphone app, available for Mac, Windows, and Linux computers
OnSIP's softphone app, available in Chrome, Firefox, or Opera browsers
OnSIP's softphone app, available for iOS and Android devices
In the OnSIP web, desktop, and mobile apps, make and receive video calls to users who also have video-enabled devices
In the OnSIP web and desktop apps, host and join video conference calls with internal collagues as well as external participants (up to 5 people on the call)
A visual directory of your staff, complete with voice and video call buttons and availability status icons
A dedicated webpage for an individual staff member, complete with voice and video call buttons and an availability status icon
Receive incoming calls on all of your OnSIP-registered devices, such as desk phones, our desktop app, and our mobile app
Add phone numbers from outside of your OnSIP account, to be used for extension dialing, failover destinations, and other call routing situations
Dial extensions in your OnSIP account from any OnSIP-registered phone
Have an existing number you'd like to keep? OnSIP will assist with porting that number over from your previous provider
Administer your OnSIP account with setup wizards, edit features in real-time, manage payment + contact information, and download invoices, all in our web app
Add users from different locations
Also, up to 10 registrations/user allowed
Use your own domain name with your OnSIP Hosted PBX
Automatically provision supported VoIP phones
Categories & features
- Caller Identification
- Online
- Business Hours
- Documentation
- Webinars
- Live Online
- iPhone / iPad
- Web-Based, Cloud, SaaS
- Installed - Windows
- Installed - Mac
- Virtual Extensions
- Ring Groups
- Employee Directory
- Android
- Unified Communications
- SIP Trunking
- Call Monitoring
- Call Routing
- Call Recording
- Call Logging
- Video Conferencing
- Web Conferencing
- Live Chat
- Contact Management
- Access Controls/Permissions
- Mobile Access
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