About Flyte

Support overseas client locations with support for non-US platforms in Europe, Latin America and Australia

Create intelligent alerts to notify one, or many people based on the review or the business

Generate more positive reviews with automated campaigns

Every time a business sends a single email-based review request, they miss out on an opportunity to capture 2 - 5x more positive reviews A customer may be happy, but everything from email deliverability issues through to a lack of time on their part creates an obstacle to getting a completed review

Maximize your client's request to review conversion rate with automated campaigns Send sequenced, multi-channel messages at the optimum time of day for that customer that automatically cancel the moment feedback is left

Social proof at scale with review widgets

Customer testimonials are shown to increase on-site conversion, but getting those testimonials can be tricky Getting customers to trust those testimonials adds even more complexity

Responsive widgets showcase your client's best reviews, work on any mobile or desktop website and can be installed in seconds All reviews link back to the original source increasing customer trust and providing instant validation and social proof

Intelligent alerts to reduce workload

For businesses with multiple locations, sending the same alerts to every user on the entire account for everything that happens will soon result in chaos

Create custom alerts to suit specific roles

Send store managers instant alerts for everything that happens at their store Send area managers daily alerts for negative feedback only for stores in their area Send marketing people weekly summaries with everything that happened across all the company's locations Send yourself

you get the idea

Because Flyte understands that a highly rated review can sometimes contain negative or critical content Our negative review alerts activate when anything that may have an adverse effect on a business or brand goes public, even if it seems positive on the surface because of the rating

Surface trends before they become an issue

Let data be your guide Monitor aggregate review and feedback data over any time period for one or multiple locations Multiple reporting levels let some users see the wider picture in an overview and others drill down to specific reviews to spot and troubleshoot issues

Spot real-time trends in customer satisfaction with review insights, and monitor ongoing customer loyalty with bespoke NPS reports

Demonstrate value from day one with Drip Campaigns

Start a client's campaign with a steady stream of new positive reviews Tangible results from day one reduces churn and shows an immediate ROI

Use drip campaigns to generate reviews from a client's past customers, with the rate of delivery modified daily to provide a steady, but natural looking flow of new reviews

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