Fieldd

Fieldd is field service management software that brings booking, scheduling, dispatch and customer records into a single system. It is aimed at service businesses that send technicians to customers and want fewer separate tools.

Main features

• Online booking: customers choose a time on a booking page, and the system checks which qualified staff are available at their location.
• Scheduling and dispatch: jobs are assigned automatically using skills, location and travel time, and calendars update at once.
• On-demand dispatch: nearby workers see open jobs and can accept or ignore them, while customers receive text updates with arrival times.
• CRM dashboard: managers follow jobs, messages, invoices and payments in one place and automate reminders.
• Worker and customer apps: a team app carries job details, and a customer portal handles bookings and invoice payment.
• Built-in AI assistant: answers questions about the business and helps set up services from a short prompt.

Who it works with

Field service companies, particularly those with flexible schedules or short visits.

Key facts

• Setup: services, pricing and branding can be imported from a website or existing software.
• Platform: web dashboard, team app and customer booking app.