Fieldd - Quoting Software
Fieldd
Say goodbye to juggling multiple software, and say hello to a simpler way to manage your field service business, all in one place
“I’ll be there between… 12:00pm – 3:00pm”
Choosing fieldd is like hiring a 24/7 scheduling and dispatch team *Fieldd is a field service management solution that offers a complete solution including, POS, CRM, automated scheduling & dispatching, online bookings, as well as white labled Customer Booking App and Service App powered by AI.
Our smart online booking system turns missed calls into paying customers with a leading edge auto-dispatch system that:
The booking process is the bread and butter for many service businesses – and fieldd delivers the easiest, most efficient toolset on the market for accurately accepting and scheduling appointments online
When your customers go to book online, or in the customer app, fieldd automatically checks availability of services and qualified staff at their location in real-time, before presenting the customer with options to schedule
Never miss a booking and offer your availability online 24/7 so people can book on their schedule
Once an online booking is submitted, because fieldd knows both how long your services take and how long it takes to drive between jobs, the job is automatically assigned and dispatched, and your calendars and availability are simultaneously updated Automating job updates and zero double bookings makes field service management a breeze
Like Uber, our field service management app has on-demand dispatch built-in
Nearby workers have real-time visibility of nearby on-demand jobs Workers have complete visibility of the service details and can accept or ignore jobs as they become available
Once accepted, live SMS updates send to customers with estimated arrival times
On-demand dispatch is perfect for field services with flexible work schedules or short service durations
Watch every field service job from the seat of your chair fieldd’s CRM web dashboard gives field services real-time insights into their operations
Oversee communications between customers and technicians Track payments and invoices as they’re billed Automate tasks such as invoicing and SMS reminders
Boost customer satisfaction with real-time feedback, including ratings and technician arrival times
Increase revenue suggestions on how to optimize your field service operations Complete more jobs each day with visibility into travel time and service areas
Reduce management tasks and on-site inspections with built-in quality control Collect before and after job site photos and checklists
Customize fieldd to your management style with easy-to-use workflow builders Tailor communications via SMS, email, and mobile app push notifications
Document each job as if you were there Customize how much contractors are required to document each job on-site
Staff capture and store unlimited photos from the cam of their company app View, share and download contractor photos taken onsite Access all photos in the project gallery, worker profile, or digital job card
View job progress in real-time, giving you maximum visibility over your staff Digital CRM job cards provide insights into technician performance and customer satisfaction by clicking a button
Accept payments and resend estimates and invoices via email and SMS
Job notes, photos, and updates sync directly to your technicians’ mobile devices
Guarantee your customers schedule services nearby, not in places you don’t service Google-powered field service areas also reduce technician downtime and travel time between appointments
Android
Business Hours
