SmartSimple CMS360

SmartSimple CMS360 is a platform for building case management solutions used by insurers, health care providers and independent medical examiners. It is sold by SmartSimple, a software company that has worked on configurable process automation since 2002.

What SmartSimple CMS360 offers

• Case content gathering — collects the documents and data a decision needs and centralises them so the whole file history is visible.
• Process automation — automates structured, repeatable steps in claims and referral handling.
• Configurable design — the low-code platform lets organisations shape workflows to their own processes rather than adopt a fixed one.

Who it works with

The product targets accident benefit claims and referral management firms, insurers, health care providers and independent medical examiners. SmartSimple also sells separate solutions for grant makers, governments, research bodies and corporate giving teams.

Key facts

• Vendor: SmartSimple
• Operating since: 2002
• Regional hubs: Toronto, Grand Rapids, Dublin and Barcelona
• Security: runs an information security management system and works with CyberGRX