ETO Software

ETO Software, short for Efforts to Outcomes, is case management software from Social Solutions for organisations that deliver social services. It is aimed at large operations that need services delivered as designed across every team and location.

What ETO Software offers

• Outcomes management: tracks results for every client so teams can manage to outcomes across the whole organisation.
• Data collection and reporting: helps organisations gather, organise and interpret data to understand and explain their impact.
• Funder visibility: gives funders and foundations a clear view of the impact of programmes they support.
• Referral network: closed-loop referrals let providers coordinate care and build a network of local partners.

Customers and markets

The software is meant for nonprofits, public sector agencies and philanthropic funders. Social Solutions also sells Apricot, a more comprehensive case management product, which it demonstrates in weekly live webinars.

Key facts

• Vendor: Social Solutions
• Origin: built by social workers about twenty years ago
• Users: the vendor says 90,000 people have adopted its software