Rutba Orders

Orders arrive from everywhere and get fulfilled in one place, so that place should not be three separate queues. Rutba Orders is channel-neutral by design: storefront, POS, and manual sales all create the same order, tracked through the same pipeline, down to the driver at the door.

The 4 Applications on One Login

• Orders: The channel-neutral order hub - picking, packing, dispatch, invoicing, and returns.
• Rider: The driver app: assigned runs, navigation, proof of delivery, and cash collected.
• Dispatch: The transport controller's board: consignments, parcels and stops, trips and manifests, carriers and rate cards, proof of delivery and cash reconciliation.
• Track: The delivery page your customer opens from a message - one consignment, no account, on a phone.

What It Does

• One queue for web, counter, and phone orders.
• Pick and pack workflows with stock reserved automatically.
• Delivery runs assigned to drivers, tracked live.
• Proof of delivery and cash-on-delivery reconciliation.
• Returns and refunds that put stock back correctly.

Built For

• Businesses selling through more than one channel.
• Operations running their own delivery fleet.
• Anyone handling returns at volume.

Pricing & Integration

Pricing runs Starter, Growth and Enterprise, starting at $0 annual contract. Products can be taken separately or together on one account and one invoice.

Shares its records with Rutba Commerce, Rutba Books and Rutba CRM, so the same customer, stock item or employee is one row rather than a copy in each.